About Us
About the role
Location: Australia
Mode: In-Person / Hybrid / Remote
Duration: 4–24 weeks
Availability: Subject to host organisation and project availability
The IT & Technical Support Internship provides practical experience in supporting users, systems and technology environments within a professional organisation.
You will develop technical troubleshooting and communication skills while assisting with day-to-day technology operations.
Key responsibilities
Depending on the host organisation and project, you may:
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Assist with technical support requests.
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Troubleshoot hardware and software issues.
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Support users with technology-related problems.
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Assist with system and device configuration.
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Maintain technical documentation.
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Support IT asset and system management.
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Research and resolve technical issues.
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Assist with technology operations and maintenance.
Required skills and qualifications
We welcome applicants who have:
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An academic background in IT, Computer Science or a related field.
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Basic understanding of computer systems and technology.
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Strong problem-solving skills.
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Good communication and customer service skills.
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Attention to detail.
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A willingness to learn.
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An interest in IT operations and technical support.
Preferred background or areas of study
This opportunity is suitable for university students, graduates, early-career professionals, international students in Australia, and overseas students and young professionals seeking international IT experience.
Learning outcomes and development opportunities
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Practical IT support experience.
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Technical troubleshooting skills.
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Professional communication experience.
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Understanding of IT operations.
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Exposure to Australian workplace practices.
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Professional and international networking opportunities.
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Practical experience to support your technology career.
Working arrangement
Your responsibilities will depend on the host organisation, technology environment and available projects.